Technology Specialist | Amdocs Careers | Job Alert | Latest Jobs in Pune 2022
Amdocs assist people who are constructing the future in making it extraordinary.
We unlock our customers’ innovative potential, helping them to turn their boldest ideas into reality and making billions of people feel like VIPs, in a period where new technologies are emerging every minute and the desire for meaningful digital experiences has never been higher.
Our 27,000 workers around the world are working to help our customers accelerate their cloud migrations, differentiate in the 5G era, digitalize and automate their operations, and give end users with next-generation communication and media experiences that astonish the world.
Overall charge of one or more large-scale activities. Building and managing the unit’s strategy and roadmap to meet interpersonal business, operational, and delivery goals, as well as end-to-end testing engagement management, including professional, financial, and HR components.
Technology Specialist Job Description
Overall charge of one or more large-scale activities. Building and managing the unit’s strategy and roadmap in order to meet interpersonal business, operational, and delivery goals, as well as end-to-end management of testing engagements, including professional, financial, and HR aspects.
Support many customers throughout the project lifetime through an ongoing matrix and complex team/task management.
- Lead sophisticated Infra team/tasks in matrix environment with diverse variety of tasks/challenges
- Interact and work with multiple infra and IT teams as part of environment setup, maintenance and support
- Act as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.
- Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects – internal and external Amdocs customers, including partners without database understanding.
- Ensure the detailed handover between shifts and monitor and publish the SLA achievement by keeping track of all significant metrics.
- Ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, communicating promptly on progress, and handling customers with a professional demeanor.
- Evaluate new technologies to meet business needs or to tackle business problems
- Build open lines of communication and develop processes and programs, that will encourage a multi-cultural team to achieve unit goals. Drive interpersonal integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out-of-the-box solutions that include introducing improvements to further build positive efficiency across operations.
- Perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
- Perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on).
- Report and properly document errors that are detected
- Experience as Integration Engineer in different stages of SDLC (Software Development Process)
- Proficiency in Shell Scripting and Automation
- Good knowledge of UNIX/Linux Server platform
- Deep understanding of the middleware technologies (Web Logic, WebSphere, IBM MQ Series, Oracle Tuxedo) and basic database technologies
- Proven experience with CC (Configuration Control) tools
- Bachelor’s degree in Computer Science, Engineering or a related field
Why You Will Love This Job
- Build your skills and work on a broad scope of activities
- As you will support excellent products, you will assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
- We will provide you a scope for professional development
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave
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