Specialist – Process Design | Flipkart Careers | Job Alert | Latest Jobs in Bangalore 2022

Specialist - Process Design | Flipkart Careers | Job Alert | Latest Jobs in Bangalore 2022

Specialist – Process Design | Flipkart Careers | Job Alert | Latest Jobs in Bangalore 2022

About Company

Flipkart, Myntra, and PhonePe are part of the Flipkart Group, which is one of India’s largest digital commerce enterprises. Flipkart, which launched in 2007, has enabled millions of Indian consumers, sellers, merchants, and small enterprises to participate in the country’s e-commerce revolution. With over 200 million registered customers and over 150 million products in 120+ categories, Amazon is the largest online retailer in the world.

Our efforts to democratise e-commerce in India by increasing access and affordability, delighting customers, creating lakhs of jobs in the ecosystem, and empowering generations of entrepreneurs and MSMEs have led us to pioneer a number of firsts in the sector. Flipkart is known for pioneering customer-centric innovations like Cash on Delivery, No Cost EMI, and quick returns, making online shopping more accessible and inexpensive for millions of Indians.



Flipkart’s work policies reflect the company’s efforts to create a progressive work environment that drives inclusion and innovation while also encouraging work-life balance. They are driven by the passion of ‘Flipsters’ and our core values of Audacity to Win, Bias for Action, and Customer First, with Integrity. Flipkart is the ideal location to start and grow your career, having been named one of LinkedIn’s “Top Companies to Work For in 2019,” one of Avtar’s “100 Best Companies for Women,” and one of Dare2Compete’s “Top 3 Most Desirable New-Age Recruiters.”

The largest logistics and supply chain firm in India is EKART. EKART, Flipkart’s in-house supply chain arm, was founded in 2009 and has fueled the company’s development with innovations including Cash on Delivery, In-a-Day Guarantee, and Same-Day Guarantee. By reliably delivering and managing unpredictability at scale, EKART ensures a consistent excellence in consumer experience. EKART is now extending the same solution to Brands, Sellers, Platforms, and Consumers outside of the Flipkart Group, with a renewed objective of revolutionising key supply chains through technology.

Specialist – Process Designer Job Description

The design specialist’s role is to determine the best cost per shipment for the FC. The person in this role must understand the big picture that the company envisions, as well as the supply chain details like overall network design, facility design, and FC process design. As a design specialist, your primary responsibility is to minimise cost per shipment while adhering to business guidelines. Process optimization, facility design changes, and overall network changes are expected to reduce costs. The individual should be an expert in every aspect of the process.


  • Identify / Evaluate opportunities for services / solutions that help improve the Speed, Cost, Reliability, Consistency of the warehouse in the supply chain.
  • Develop a long term vision for cost and customer experience in the steady state. 
  • Have a strong understanding of facilities infrastructure and ability to ask the right questions in order to ensure that the facilities team deliver 
  • Liaise with cross functional teams through the project life cycle (Ideation to Execution) in order to deliver the envisioned projects
  • Liaise with multiple design / product / tech / category teams and external stakeholders for operational alignment and execution
  • Help improve the ergonomics for the operations personnel on the FC floor by means of small changes as well as larger changes such as changing the station design / equipment / trolleys etc
  • Support operations in minor hiccups that need a design solve


  • Translates Business (category) needs into scalable design solutions.
  • Understands process linkages across Supply Chain and their implications on Supply Chain and can design processes for scale for fulfilment of services within a FC.
  • Solid experience and In-depth understanding of FC processes with a track record of successful program/project delivery using design-thinking methodologies/ framework, tools and techniques.
  • Leverage Operations Research and other decision sciences to design a scalable and cost effective solution
  • Understands data deeply and leverages around Design choices. Can work in an ambiguous environment where data may not be available.
  • Understands financial implications for the design choices and is able to use that for making decisions.
  • Work collaboratively with a variety of teams and capture their inputs into SC Design
  • Ability to work within Ambiguity and Unstructured Environment
  • Foresight to prioritise and make trade-offs using domain and business expertise to help program make processes.
  • Ability to manage team size of 2-3 and mentor them to achieve business objectives.
  • Align stakeholders to define scope, identify success criteria, assign responsibilities, identify appropriate resources, develop and manage schedules, manage change, manage risk and manage communication to ensure timely completion of key milestones and success criteria.
  • Experience in setting-up warehouse greenfield projects and operationalising them.
  • Global view of warehousing function with exposure in Retail, e-commerce industry

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