Red Hat is hiring Engineers


Associate Technical Support Engineering Trainee

Red Hat is the world’s leading provider of enterprise open source software solutions, delivering dependable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies through a community-powered approach.

Red Hat assists customers with the integration of new and existing IT applications, the development of cloud-native applications, the standardisation on our industry-leading operating system, and the automation, security, and management of complex environment

We are looking for an Associate Technical Support Engineering Trainee to join the Red Hat Global Support Services team.

You will have the opportunity to work with leading open source developers to support new solutions and customer offerings as part of our graduate trainee programme


Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically


Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues


Exceed customer expectations by providing outstanding customer service


Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction