Technical Solutions Engineer | Google Careers | Jobs Alert | Latest Job 2022
About Company
Google LLC formerly GoogleInc. (1998 – 2017), American hunt machine company, innovated in 1998 by Sergey Brin and Larry Page, that’s a attachment of the holding company Alphabet Inc. Further than 70 percent of worldwide online hunt requests are handled by Google, placing it at the heart of utmost Internet druggies’ experience. Its headquarters are in Mountain View, California.
Technical Solutions Engineer Job Description
As a Technical Solutions Engineer, you will be part of a global team that provides 24-hour support to customers transitioning to Google Cloud. When customers are unable to resolve issues on their own, you will ensure that we have the tools and processes in place to quickly resolve the issue with as little customer effort as possible.
You will troubleshoot technical issues for customers using a combination of debugging, networking, system administration, updating documentation, and coding/scripting as needed. By improving the product, tools, processes, and documentation, you will make our products easier to adopt and use.
You will be required to work in a shift pattern or non-standard work hours as needed, including weekends, in this role.
With the best infrastructure, platform, industry solutions, and expertise, Google Cloud accelerates organisations’ ability to digitally transform their businesses. We provide enterprise-grade solutions that leverage Google’s cutting-edge technology, all on the industry’s cleanest cloud. Google Cloud is trusted by customers in over 200 countries and territories to enable growth and solve their most critical business problems.
Roles and Responsibilities
- Manage the customer’s issue through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer challenges on Google Cloud Platform products.
- Develop an in-depth understanding of Google’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported challenges, and building tools for faster diagnosis so we can identify and resolve future challenges quickly.
- Act as a consultant and subject matter expert for internal stakeholders in Engineering, Sales, and Customer organizations to resolve technical deployment obstacles and improve Google Cloud.
- Work closely with multiple Product and Engineering teams to find ways to improve the supportability, products, and interact with our Site Reliability Engineering (SRE) teams to drive high-quality production.
- Work as part of a team of engineers/consultants that globally ensure 24-hour customer support
Qualifications
- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- Experience reading or debugging code with Java, C, C++, Python, Shell, Perl, or JavaScript.
- Experience advocating for customer needs.
- Experience with cloud based serverless, storage, and developer tools technologies.
- Experience with web or mobile app development (e.g., iOS or Android).
- Experience with SQL database administration, Google App Engine, open source software communities, cloud networking solutions, or distributed computing technology.
- Knowledge of core data structures and concepts (e.g., indexes, SSTable, transactions, MVCC and distributed consensus), along with experience in troubleshooting database performance issues, database schema design, and SQL query profiling.
- Basic System/Network Administrator level knowledge of Linux/Unix or Windows systems (e.g., Kernel, Shell, file systems and client-server protocols).
Аррly Link is given belоw jоin us fоr Reсent Uрdаte
- Click here to apply for the position.
- Click here to join us.