Jobs at Paypal

Sr. Product Manager-1 | Paypal | Jobs | Alert | Latest Jobs in Bangalore 2022

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Sr. Product Manager-1 | Paypal | Jobs | Alert | Latest Jobs in Bangalore 2022

Sr. Product Manager-1 | Paypal | Jobs | Alert | Latest Jobs in Bangalore 2022

About Company

Fueled by а fundаmentаl belief thаt hаving ассess tо finаnсiаl serviсes сreаtes орроrtunity, РаyРаl (NАSDАQ: РYРL) is соmmitted tо demосrаtizing finаnсiаl serviсes аnd emроwering рeорle аnd businesses tо jоin аnd thrive in the glоbаl eсоnоmy.

Оur орen digitаl раyments рlаtfоrm gives РаyРаl’s 392 milliоn асtive ассоunt hоlders the соnfidenсe tо соnneсt аnd trаnsасt in new аnd роwerful wаys, whether they аre оnline, оn а mоbile deviсe, in аn арр, оr in рersоn. Thrоugh а соmbinаtiоn оf teсhnоlоgiсаl innоvаtiоn аnd strаtegiс раrtnershiрs, РаyРаl сreаtes better wаys tо mаnаge аnd mоve mоney, аnd оffers сhоiсe аnd flexibility when sending раyments, раying оr getting раid.

Аvаilаble in mоre thаn 200 mаrkets аrоund the wоrld, the РаyРаl рlаtfоrm, inсluding Brаintree, Venmо аnd Xооm, enаbles соnsumers аnd merсhаnts tо reсeive mоney in mоre thаn 100 сurrenсies, withdrаw funds in 56 сurrenсies аnd hоld bаlаnсes in their РаyРаl ассоunts in 25 сurrenсies.

Sr. Product Manager Job Description

At PayPal, we are reinventing Customer Service to help make our services more convenient, accessible, and necessary for today’s customers, and to fuel our goal of serving billions of people worldwide. By being a customer champion in everything we build and deliver to attract, empower, enable, and engage people on our platform, we are creating effortless experiences. We are daring to innovate and committed to collaborating across the organisation to transition from transactional to relational service and to consistently deliver our services with quality and care because we value each customer as if they were our only customer.

We are looking for a Product Manager who is passionate about solving customer problems and creating elegant and effective experiences. Throughout the lifecycle, you will own, drive, and create world-class customer experiences. You will work as a product owner within an agile scrum team to prioritise the backlog and work on the most impactful features, with the ability to cut through the noise and focus on what really matters. You are customer-focused, constantly demonstrate strategic and analytical abilities, and are laser-focused on executing at scale. You will work with diverse cross-functional teams to lead, execute, monitor, and deliver results for Customer Service in this role.

Responsibilities

  • Understand PayPal’s strategic and competitive position to deliver products that are recognized best in class
  • Drive Conversational AI (chatbot and IVR channels) product development to build end to end solutions with a team of world-class engineers and designers. 
  • Serve as a product owner within an agile scrum team, write user stories, prioritize the product backlog, and work closely with engineers on the team.
  • Create a deep understanding of our Customers. Analyze current customer experiences to define friction points and create seamless and effortless experiences.
  • Develop a product roadmap and work with cross-functional teams (business, program managers, product, development, UX, analytics) to execute on the roadmap.
  • Work with Analytics partners to evaluate launch outcomes and ongoing platform performance to help build best in class experiences.
  • Define detailed product requirements and use rapid cycles to iterate and learn.
  • Build trust and effective relationships with peers/cross-functional teams and provide leadership across the product, engineering and business teams.

Eligibilities

  • Bachelor’s degree or equivalent practical experience.
  • 4 years of Product Management or design experience with a focus on IVR, Chatbot/Virtual Assistants and related technologies.
  • Strong ability to translate product needs to technology and understand technology. Detail-oriented, unfazed by technical detail, committed to flawless execution.
  • Ability to participate in technical discussions and help make technical trade-offs.
  • Excellent verbal and written communication skills.
  • Team player; ability to interface and build relations at all levels.
  • Certified Agile Product Owner or scrum training.
  • Experience with Google Dialogflow or other Conversational AI Design platforms.
  • Experience developing customer facing products, technologies and platforms.
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
  • Strong technical leadership, project management, analytical problem solving, and troubleshooting skills.
  • Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups

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