DG-Manager-AP | Fresher Jobs | Genpact | Opportunity in Hyderabad | Latest Jobs 2021

Genpact is an American professional services firm with headquarters in New York City, New York, and is legally domiciled in Bermuda.

Transaction processing according to standard work & SOP
Prioritize transactions according to detailed guidelines to meet SLA
Plans and prioritizes tasks and work responsibilities to achieve objectives!
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as the need arises.
Ability to accurately interpret and compile information from a variety of sources and systems
Ensure that turnaround time and quality of the work meets Company service standards
Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
Handle own work in process and support team efforts to ensure that individual, team goals are met.
Maintain key records like working files, email for reference and audit purpose
Ability to handle basic day to day requirements of excel

Minimum Qualification:
- Graduation in any stream except B.Tech and Technical Graduation & Law

Preferred Qualification:
- Life/Annuities product experience in policy admin/Claims processes
- Good English Communication (Both written & verbal)
- Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data
- Displays energy and enthusiasm in approaching the job
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
- Ready to work on stretched working hours
- Ability to independently work well with internal and external customers
- Customer service focus
- Basic Computer knowledge along with typing speed of 20 words/minute
- Insurance knowledge

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Associate | Process Associate | Fresher Jobs | Genpact | Jobs in Gurgaon | Latest Jobs 2022