Associate | Chegg Careers | Job Alert | Latest Jobs 2022

Associate | Chegg Careers | Job Alert | Latest Jobs 2022

Associate | Chegg Careers | Job Alert | Latest Jobs 2022

About Company

Chegg’s Student Hub, as the leading student-first linked learning platform, makes higher education more cheap and accessible while also boosting student results. It, established in Santa Clara, California, has offices in San Francisco, New York, Portland, India, Israel, Berlin, and Ukraine. Chegg Study, Tutoring, Writing Tools, Math Help, Test Prep, Careers Search, Internship Admissions, and College Admissions are all available through the Chegg Student Hub.

Associate – Expert Onboarding Job Description

For the position of Associate – Expert Onboarding, we are looking for young, bright, and passionate candidates with 2 years of experience. In this role, you will be responsible for creating and managing the onboarding journey for newly hired experts, as well as coaching and familiarising them with Chegg’s system and processes. The goal is to ensure that newly hired experts activate their accounts (i.e. begin submitting quality answers in accordance with Chegg’s Q&A guidelines) as soon as possible and contribute to student success. A good fit would be a street-smart, driven, and outgoing professional with experience with email marketing campaigns and automations.

  • Conceptualize and execute expert outreach campaigns to motivate freelance subject matter experts to start submitting quality answers on Chegg’s Q&A platform.
  • Should be able to build automated email campaign workflows on Mailchimp / other email marketing tools and track campaign performance and analytics. Working knowledge about building campaigns on Zoho, Salesforce, Hubspot would be an added advantage.
  • Should have working knowledge of integrating Campaign tools with 3rd party SaaS based platforms.
  • Should be good in data analytics and should be able work on large chunks of customer data to extract actionable insights.
  • Strong analytical skills and well versed in excel to bring out the actionable insights from data
  • Ensuring prompt communication with experts via digital media (community groups, email marketing campaigns, calls, SMS broadcast campaigns etc,)
  • Out of the box thinker who can bring fresh and innovative ideas into the system
  • 2 years of professional experience in email marketing, setting up automations and campaign analytics
  • In-depth understanding of email marketing tools.
  • Excellent business communication skills (oral and written)
  • Strong data analytical skills (advanced knowledge of MS Excel)
  • Start up attitude – Flexible and willing to adapt as new challenges arise.
  • Exposure to web and app analytics tools like google analytics, adobe analytics, Domo etc.
  • Exposure to CRM systems like Salesforce, Zoho, Hubspot etc. will be an added advantage
  • Experience in the Ed-Tech space will give you an edge over others
Why do we exist?

Students are putting in more effort than ever to secure their future. According to our recent research survey, State of the Student, nearly three out of four students work to support themselves while in college, and one out of every three students feels pressured to spend more than they can afford. To address these challenges, we started our company by providing reasonable textbook rental options.

Since then, we’ve expanded our services to include Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to help students succeed beyond their college years. Students’ budgetary problems are alleviated as a result of these products, which modernise their learning experience. We exist so that students all across the world can learn in a smarter, faster, and more inexpensive way.

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